- sknsilk Privacy Policy
- Your Personal Information and How We Use It
- We collect, use, and store your personal data to provide you with various services and offer a personalized experience both online and in our shops. This may be done on our site or through other means. We will keep your personal data confidential at all times and only collect, use, and store it in accordance with this Privacy Policy.
- Collection of Your Personal Data
- We collect various levels of your personal data both on our site and in our physical shops:
- Guest Browsing:
- If you are not a registered user, you will browse our site as a guest. We will not collect or use any personal data from you, but you may not be able to use all the services and features that we offer to registered users.
- Registered Users:
- When you register with us on our site, you will need to provide certain personal information (such as your name and contact details) to receive various features and services we offer to registered users, such as email updates, responses to your inquiries, and priority for our limited edition items.
- Placing Orders:
- You can only place an order with us as a registered user on our site. We will collect information necessary to fulfill the relevant order (such as your name, contact details, and payment/credit card details).
- Updating Information:
- You may wish to review or update your personal information held by us. You can do this by contacting our customer service or by adjusting your customer profile in your registered account.
- Use of Your Personal Data
- We use the personal data you provide for the following purposes:
- Service Provision:
- To provide our services to you. This includes answering any questions you may have, providing product recommendations on our site, maintaining your shopping cart on our site, reviewing your requests for any of our services, and fulfilling any orders you may place with us (including security checks on your payments and verification).
- Sknsilk will send you special offers and promotions by post, email, SMS, and RCS if you are an existing customer or where (in the case of a new customer) you have consented to receive such promotions or have otherwise not opted out. If you do not want to receive offers and promotions by email, you can unsubscribe using the link included in all marketing communications. We will endeavor to remove you as quickly as possible, but it may take time to fully remove you from our email mailing list, so you may receive one or two more emails. If you do not want to receive offers and promotions by post, SMS, or RCS, let us know at info@sknsilk.com. Our postal marketing materials are printed in advance, so it can take time for the process to be completed for this medium, and you may receive one further communication in such instances.
